Account Executives are responsible for placement and technical management of client accounts. They build strong client relationships by working closely with the Client Executive and oversee services provided by other agency departments, with the support of the Account Manager. They do all this while representing our agency in a manner consistent with our Core Values, while making Kapnick the best in our business.  

Risk Management & Surety Services  
Provide exceptional advice and counsel
Advanced level technical product knowledge, coverage, and financial interpretation
Engage in Risk and Surety Architecture (Program Design) understanding all aspects of the fundamentals of risk management and surety, applying those principles to the benefit of our clients 
Review and update client’s operations, financials, and exposure to risk. Gather needed information to service
surety accounts and for renewal commercial surety accounts  
Analyze rating basis  financials and classifications
Monitor claims and financial data, loss information and histories on assigned accounts
Understand and recommend risk control measures and behavior modification programs driving utilization of our Kapnick Risk Solutions  
Reviewing contracts, leases, indemnities and other agreements providing proper risk transfer solutions
Due diligence support for mergers and acquisitions
Engage in claims dispute analysis and advocacy assisting in detail coverage reviews and resolution recommendations  

Insurance & Surety Brokering 
Provide Clients the best value for their insurance and surety dollars spent
Market submissions to carriers to obtain the best insurance and surety program for the client’s needs
Primary negotiator and relationship builder with carrier underwriting and management staff
Provide proper insurance and surety program benchmarking regarding rates, limits, capacity, indemnification, and applicability of coverage 
In conjunction with service team, assist in the preparation of proposals, supporting sales pieces information and analysis to assist the Client Executive to write, service and renew assigned accounts  
Underwrite and price accounts for which we have underwriting authority following rules, limitations and policies set for by the carrier 
Communicate with Client Executive and service team the placement strategy at the beginning and throughout the placement process  
Communication with carriers to understand their goal and objectives and how they will impact our clients  
Keep informed of carriers’ websites and bulletins 
Assist in identifying marketing niches and develop products to promote agency growth and production

Client Servicing  
Provide overall account direction to the service team  
Promptly respond to client and service team members requests  
Communicate to the service team information about the client including buying styles, expectations, problems, concerns and other relevant knowledge to assure a consistently higher level of service  
Accept responsibility for significant problems on current accounts, working with team members to develop solutions and communicate these to our clients in a manner consistent with our Core Values  
Perform high level client advocacy service support  
Prepare premium allocations 

Continual Learning  
Take an active interest in becoming an Industry or Risk Practice Specialist in one or two given areas sharing your knowledge for the betterment of the Kapnick organizations  
Maintain technical insurance skills and product knowledge, satisfying continuing education and licensing requirements and position yourself professionally to be the most effective Account Executive in your market 
Pursue a program for personal and professional development  
Attend and participate in departmental meetings, team meetings, peer reviews and training sessions as required

Other  
Other innovation and process improvements where possible to help with agency wide improvements and efficiencies  
Maintain files accurately and consistently using EPIC. Review discrepancies after policy checking  
Monitor and manage voice mail, incoming mailboxes, outlook and activities, per agency guidelines 
Act as back-up for other Account Executives when needed  
Perform your job in such a manner that other employees will consider it a pleasure and privilege to work with you 
Perform other duties as assigned 

Education:   
Bachelor’s or Master’s Degree: Preferred 

Experience:  
5 + years of experience in the insurance industry  
 
 
Prior experience in insurance company underwriting or risk management is desirable  

Computer Skills: 
 
Basic computer skills: Word, Excel, Outlook  

Other Requirements: 
Industry specific designations such as (CPCU, CIC, AU, CRM, etc.) or professional designation (JD, CPA, etc.)