We currently have an opening for a Surety Bonds Account Manager. This role will work out of one of the following office locations: Raleigh (NC), Charlotte (NC), or Greensboro (NC). If you enjoy working in a dynamic environment that rewards excellence and encourages entrepreneurial thinking, we’d like to hear from you!

PRINCIPAL OBJECTIVES OF THE POSITION  

The Surety Bonds Account Manager serves our clients by providing daily account support services for existing/assigned surety bond clients, analyzing new and existing client financials to assist in determining levels of bonding authority, soliciting of new business on existing accounts and support Producer-led new business efforts.

PRINCIPAL DUTIES AND RESPONSIBILITIES  

• Prepare/issue various types of bonds, including but not limited to bid, contract, miscellaneous and court bonds; 
• Prepare consents of surety, riders, bond-ability letters and other documents requested by clients; 
• Prepare indemnity agreements and bond applications; 
• Manage accurate electronic bond files in agency management system and surety software; 
• Generate bond reports as needed; 
• Collect specific financial, legal and other pertinent information about customers; 
• Evaluate information and calculate risk based on established criteria;  
• Handle countersignature requirements;  
• Coordinate receipt of underwriting information as requested; 
• Confirm that bonds are issued in compliance with surety lines of authority;  
• Review client accounting history, respond to accounting inquiries, correct discrepancies, and contact clients on receivables;  
• Other duties as assigned.

POSITION QUALIFICATIONS AND REQUIREMENTS  

•  Two to four year college degree or equivalent combination of education and work experience. 
•  Two years of surety bond experience is required. 
•  Bookkeeping experience with a focus on Construction. 
•  Valid insurance license or the ability to obtain within 90 days is required. 
•  Proven ability to maintain high level of confidentiality and handling of sensitive information. 
•  Creative problem solver with advanced analytical skills. 
•  Extraordinary written and verbal communication skills. 
•  Superior organizational skills, ability to handle multiple tasks and effectively prioritize. 
•  Exceptional relationship building skills. 
•  Proficient in Microsoft Office products.